Return & Refund Policy

Return & Refund Policy

Effective Date: [Insert Date]

At ALLMORESTORE, customer satisfaction is our top priority. If you're not completely happy with your purchase, we're here to help. Please review our return and refund policy below.

1. Eligibility for Returns

We accept returns under the following conditions:

  • The item must be unused, unworn, and in the same condition that you received it.

  • The item must be in its original packaging.

  • Returns must be initiated within 14 days of delivery.

  • A valid proof of purchase or order number is required.

Note: Certain types of items are non-returnable, including:

  • Sale or clearance items (final sale)

  • Gift cards

  • Personalized or custom-made products

  • Intimate or sanitary goods (e.g., underwear, swimwear, etc.)

2. How to Request a Return

To initiate a return, please contact us at:

📧 Email: support@allmorestore.com

Include the following information in your message:

  • Order number

  • Item(s) you wish to return

  • Reason for the return

  • Photo of the item (if defective or damaged)

Once approved, we will send return instructions, including the return address.

3. Return Shipping

  • Customers are responsible for paying return shipping costs unless the item is defective, damaged, or incorrect.

  • We recommend using a trackable shipping method or purchasing shipping insurance. We are not responsible for lost return shipments.

4. Refunds

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note:

  • Shipping charges are non-refundable.

  • Refund times may vary depending on your payment provider.

5. Exchanges

We currently do not offer direct exchanges. If you need a different size or color, please return the original item and place a new order.

6. Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery with a photo and your order number. We’ll make it right by offering a replacement, refund, or store credit.

7. Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank or credit card account.

  2. Contact your payment provider—it may take time before your refund is officially posted.

  3. If you’ve done all of this and still have not received your refund, contact us at support@allmorestore.com.

8. Cancellations

Orders can be canceled within 12 hours of placing the order. After that, the order will be processed and cannot be changed or canceled.